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research assistance

Ask your question. Get the answer. Be informed.

In person

Librarians in Adult Services and Youth Services are available to answer your questions during the following hours:
Monday-Friday: 9 AM - 9 PM
Saturday: 9 AM - 5 PM
Sunday: 1 - 5 PM

Over the phone

Librarians in Adult Services and Youth Services are available to answer your questions during library hours.
Phone: 847-382-1300

Via text message

Send a text message to 66746 - type askbal at the beginning of your message. We'll respond during library hours.

By appointment

Get personalized help with research and technology questions - use the email links on this page to set up an appointment that's convenient for you.

Search the Library's Web Resources

Click Research and choose an online resource (they are organized by topic) for current information from newspapers and magazines.