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biz books


  • Lean in : women, work, and the will to lead
  • Give and take : a revolutionary approach to success
  • A slice of the pie : how to build a big little business
  • Other people's money : inside the housing crisis and the demise of the greatest real estate deal ever made
  • Nature's fortune : how business and society thrive by investing in nature
  • Decoded : the science behind why we buy
  • Boundaries for Leaders: Results, Relationships, and Being Ridiculously in Charge

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SCORE Breakfast Seminar for Local Businesses

April 3, 2012 - Invitation to a SCORE breakfast seminar for local businesses.

"Maintaining Your Reputation in the Digital World" presented by Mark Goodman

In today's age of instant feedback and constant connectivity, it is more important than ever to maintain good customer service. This workshop covers the five critical keys to maintaining good customer relationships, both online and off, and how business owners can encourage customer relationship-enhancing incentives throughout their organization.

7:30-9:30 a.m. on Tuesday, April 24, 2012 - Biltmore Country Club, 160 Biltmore Dr, North Barrington, IL 60010

7:30 to 9:30 a.m. on Wednesday, April 25, 2012 - Hyatt Place, 2750 Greenspoint Pkwy, Hoffman Estates, IL 60169

7:30 - 9:30 a.m. on Thursday, April 26, 2012 - Inverness Country Club, 102 N Roselle Rd, Inverness, IL 60067

RSVP ONLINE BY FRIDAY, APRIL 20 AT http://bbtco.us/scoreseminars